Operating model

Baseline → Manage → Execute → Update

The baseline establishes the facility record. Manage keeps priorities, compliance, and specialist input current. Execute procures and delivers capital work. Update captures actuals and loops back into Manage — a living facility system, not a shelf PDF.

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  1. 01

    Baseline

    Build the facility record and multi-year capital plan — inventory, photo-supported findings, priorities, and planning allowances leadership can budget against.

  2. 02

    Manage

    Keep the record current: compliance requirements, specialist input, open items, and upcoming work — a living system, not a PDF.

  3. 03

    Execute

    When an item in the capital plan is ready, procure the work and either oversee it or manage the owner’s side through completion.

  4. 04

    Update

    Capture actual costs, completed work, warranties, new conditions, and revised priorities — then loop back into Manage.

Baseline

  • —Direct visual review of appropriate accessible facility and site assets
  • —Asset inventory from existing records: type, age, service history, known deficiencies
  • —Specialist and vendor input incorporated where technical expertise is required
  • —Photo documentation and persistent finding IDs
  • —Prioritized multi-year capital plan with planning allowances as budget signals
  • —Clear next actions — including when specialist evaluation should refine timing or cost

Manage

  • —Facility-record maintenance and capital-plan updates
  • —Compliance requirements driven through vendor coordination, documentation, and closeout
  • —Specialist / vendor input organized into one owner-side system
  • —Open findings and upcoming capital work tracked between projects
  • —Targeted reviews based on condition, changes, decisions, and agreed cadence

Execute

  • —Capital plan item ready → scope → competitive procurement → owner selection
  • —Project Oversight: your team runs day-to-day; SSI monitors, reviews, documents, and escalates
  • —Full Project Management: SSI manages the owner’s side through closeout
  • —Closed loop: completed work updates the facility record

Update

  • —Actual costs, warranties, and closeout records captured
  • —Finding status and capital priorities revised
  • —New conditions and deferred items reflected in the plan
  • —Loops back into Manage — a living facility system, not a shelf PDF

When capital work moves

How a capital need becomes a completed project

Competitive procurement, RFP preparation, bid solicitation, and bid leveling are included in Project Oversight and Full Project Management. SSI is not a bid-shopping service hired only to obtain contractor pricing.

  1. Capital need identified
  2. Project authorized for procurement
  3. Scope development / specialist input if needed
  4. Competitive procurement (included in Oversight or Full PM)
  5. Bid leveling / commercial review
  6. Owner selection
  7. Project Oversight or Full PM
  8. Closeout
  9. Facility record updated
  10. Back to ongoing management

Project engagements include a minimum initiation fee for pre-construction work, credited if the project proceeds. FAQ →

Independence

SSI does not perform repairs, sell contractor work, or accept contractor or specialist referral fees tied to recommended work. SSI does not mark up third-party professional fees. We don’t sell the repair — we help you decide what needs to happen and manage the process on your behalf.

See Pricing